Privacy Policy

  1. Personal details of the data controller and data protection officer
    1.1.The Data Controller’s contact details:
    OnyxioN Malta Limited (Registration Number: C 95392)
    Registered Office: 206, Wisely House, Old Bakery Street, Valletta VLT 1451, Malta
    1.2 The contact details of the data protection officer are the following:
    OnyxioN Malta Limited
    206, Wisely House, Old Bakery Street
    Valletta VLT 1451
  2. The purpose and methods of the collection of personal data
    2.1 We respect the privacy of the Players as well as any online visitors. The main purpose of the following Privacy Policy is to inform You as a visitor and/or Player about the aim, principle and methods for which and how your personal Player
    Data are processed. Furthermore, to inform You about the rights You have regarding the processing. The information which is collected and that You have provided is normally used to process Your transactions and providing customer support as
    needed. We may also choose to use the information for any other business purpose related to operating the site, program, products and services offered by Our Website.
    2.2 Processing of your personal data has its legitimate basis. It can be the following:
  • Your consent;
  • fulfilling of a contract existed between Us and You;
  • complying with Our legal obligation;
  • Our legitimate interest.
    2.3 By accepting this Privacy Policy, You agree that You understand content and frame of the terms and also accept the use of Your personal information as set out in this Privacy Policy. If You don’t agree with the terms of this Privacy Policy, please
    don’t use the Website and/Services or inform that circumstance to Our team.
    2.4 We systematically amend/update this Privacy Policy. We always inform You about that changes by posting the modified terms on our website. OnyxioN Malta will use its reasonable endeavour to inform You personally of any significant changes
    to this Privacy Policy. But You shall regularly examine this Privacy Policy for to be informed about the active processing terms.
  1. How personal data will be used
    3.1 Personal data is principle method to identify the Player. For our gambling business it’s critically important to know Our client.
    3.2 We collect a variety information that You provide directly to Us. When You register on the Website, You shall enter your personal data (your name, mobile number, email and etc.), and moreover, when You choose to make a deposit or
    withdrawal You are requested to submit your financial information (credit card details and etc.).
    3.3 Company may requests from You additional documentation in order to identify the Player, to follow and perform the legal basis of the respective authority and/or company’s internal rules and etc. (such is proof of address, driving license, bank
    reference letter, source of funds declaration and etc.). Further, while Your Account is opened, We are obliged to collect and process the following personal data of You due to anti-money laundering (AML) reasons. We collect Your Player data
    primarily from the registration form. Your financial information is collected through a secure server for Your registration as a real money Player. Additional documents if necessary, shall be uploaded through Your Player’s a Account.
    3.4 When You login on Our Website, You give Us consent to collect and process Your personal data. It’s necessary for the Company to follow the rules of restricted countries.
    3.5 We process your data taking into consideration the provisions of the EU General Data Protection Regulation (Art. 6 par. 1 sent. 1 lit. f GDPR).
  2. To whom we can share Player’s personal information
    4.1 Generally, we do not sell, trade, or otherwise transfer to outside parties Your personal data other than with the marketing partner responsible for maintaining the player data, and associated services needed for processing the gaming
    4.2 From time to time, it may also be necessary to share some of Your information with affiliates, agents and/or subsidiaries for the purposes of technical support and the processing of transactions. That permitted parties are the following:
    respective game providers for performing obligations and for providing to players high-qualified service; payment service providers and financial institutions; services for the administration of our customer data and for the processing of approaches
    of our customer service; systems for the monitoring of the performance of our Website and security systems; services in connection with the identity check and the prevention of money laundering, terrorist financing, fraud and manipulation; social
    media platforms; analysis services; marketing and promotion agencies; systems for the monitoring of the performance of our Website and security systems; providers of communication platforms; services in connection with the identity check and
    the prevention of money laundering, terrorist financing, fraud and manipulation.
    4.3 Furthermore, to prevent fraudulent or any illegal activity under the relevant law, we may disclose or collect player data with/from other online gaming sites, banks, credit card companies and other fraud prevention agencies.
    4.4 We may disclose your personal information if required to do so by law or any legal authority.
  3. Crossing the border of the EU/EEA
    5.1 Generally, no transfer of personal data to third countries, i. e. non-EU or non-EEA-states, takes place. As a rule, all processing of personal data happen in the EU/EEA.
    5.2 There can come a case, when player’s data is needed for the purpose of support, payment of winnings and etc. Thereby it is guaranteed and ensured that Company secures an adequate and high level of protection of the safety and confidentiality
    of your personal data in light of the GDPR. We will not disclose your personal data with any third parties outside of the EU/EEA in countries where there is no adequate data protection regime.
  4. Data retention
    6.1.The period for which the personal data is stored is strictly limited. We do not process your personal data longer than it’s necessary for these Terms and Conditions (usually 5-7 years) and/or permitted under the relevant law.
    6.2 We may retain necessary personal data to resolve disputes, fulfil and enforce Our Terms and Conditions and comply with technical and legal requirements and constraints related to the security, integrity and operation of the Website and our
    service itself. When We set our data retention, We take into consideration a range of factors including applicable regulations and standards relating to gambling and gaming, anti-money laundering, taxation, payment processing and complaint
    handling, the need to prevent or detect crime or other misuse of Our Services, and audit requirements.
    6.3 We are obliged, according to commercial and tax law regulations, to store Your contact information and payment data for a period of ten (10) years.
    6.4 Due to the anti-money laundering issues and its regulations, We are obliged to keep Your personal data (received and collected for due diligence/compliance purposes) for a period of five (5) years after the closure of Your Account.
  5. When You close your account
    If (when) You close Your Account on Our Website, the Account will be marked as “closed” and the personal data connected to it will be stored safely, until the statutory retention period has expired. After that period the personal data will be destroyed
    in a secure manner.
  6. Your rights regarding Your personal data
    8.1 You have the following rights under this Privacy Policy and applicable law:
    � access to Your personal data (this enables You to e.g. receive a copy of the personal data We hold about You);
    � right to rectification of incorrect/inaccurate personal data stored by Us (Correction/Rectification of the personal data We hold about You. This enables You to have any incomplete or inaccurate data we hold about You corrected/rectified.);
    � the right to erase and restrict Your personal data stored by Us unless it is against GDPR, especially articles 17 and 18 of GDPR (this enables You to ask Us to erase and/or restrict the processing of Your personal data);
    � right to withdraw your consent at any time and for any reason if the processing is based on your consent;
    � right to data portability in a structure, common and machine-readable format;
    � right to object processing or any data itself as “Right to complain” stipulates;
    � other rights arising from this Policy.
    8.2 Company will communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with GDPR article 16, 17(1) and 18 to each recipient to whom the personal data have been disclosed, unless this
    proves impossible or involves disproportionate effort. Moreover, Company will definitely inform You about those recipients if requested from data subjects.
    8.3 Automated decisions are allowed where necessary for the conclusion or performance of a contract with the individual, or where permitted by law or based on the express consent of the individual (according to the GDPR article 22, part. 1). In
    other cases extra checks and balances are needed to protect the individual’s rights.
  7. Right to complain
    If You suspect that We do not follow the applicable data protection regulations or other regulations, You have the right to lodge a complaint with competent data protection authority or any relevant supervisory authority